Virtual Therapy Services FAQs

All therapy sessions at Bloom & B Therapy are offered virtually, allowing you to connect from a space that feels comfortable and accessible to you.

At this time, services are available to clients located in Ontario.

Individual therapy sessions are typically 50 minutes in length. Extended 80-minute sessions are also available when clinically appropriate or preferred. Unless otherwise discussed, sessions will be scheduled as 50-minute appointments.

Session frequency is always collaborative and based on your personal needs, comfort level, schedule and financial accessibility.

Many clients find it helpful to begin therapy on a weekly basis, especially early in the process. More consistent sessions can help support stronger therapeutic progress, as there is often more opportunity to build on previous conversations, process experiences more deeply, and maintain momentum within the work.

Session frequency can always be adjusted over time based on your needs, goals, and capacity.

Session Rates:

• 50-minute individual session: $170 
• 80-minute individual session: $270

If you are interested in accessing services while residing outside of Ontario, please contact us with your current location so we can determine whether services can be provided. Availability of services outside of Ontario depends on the regulations and licensing requirements of the governing regulatory board in your area.

All virtual sessions are held through Jane, a secure and confidential online platform.

Approximately 1 hour prior to your appointment, a session link will be sent to the email address connected to your Jane account and listed on file.

Sessions can be accessed through your phone, tablet, or computer. To help maximize your scheduled session time, please ensure you have downloaded any necessary software or updates ahead of your appointment.

E-transfer and credit card payments are accepted.

If you choose to pay by e-transfer, payment is required prior to your scheduled appointment. If paying by credit card, the card connected to your file can be processed by your therapist at the end of your session. 

All sessions are required to be paid for at the time of your appointment.

At this time, Bloom & B Therapy does not offer direct billing.

Following payment, a receipt will be provided with the information needed for you to submit to your insurance provider for reimbursement.

Please check with your insurance provider prior to booking to confirm coverage for services provided by a Registered Social Worker.

There is no set timeline for therapy and you are always in control of the process. The length of therapy can vary depending on your goals, needs, life circumstances and what feels supportive for you.

Many clients begin by meeting more regularly, especially early in the process and gradually space sessions out over time as therapeutic goals are met and things begin to feel more manageable or grounded.

Therapy is flexible and collaborative. Clients are always welcome to adjust session frequency, take breaks, return in the future, or end therapy whenever it feels right for them. Open communication is encouraged throughout the process, with no pressure or expectation to continue beyond what feels helpful and supportive for you.

If you are experiencing an emergency or require immediate support, please contact one of the crisis supports available 24/7 listed below.

Please note that we are not a crisis service and are unable to provide immediate support outside of scheduled appointment times. Our contact methods are not continuously monitored.

• Emergency Services: Call 911 or visit your local emergency room

• Suicide Crisis Helpline (Canada): Call or text 9-8-8

• COAST Niagara (Crisis Outreach and Support Team): 1-866-550-5205 

                                                     (extension 1 to speak directly with a crisis worker)

• Distress Centre Niagara: 
• St. Catharines & Niagara Falls: 905-688-3711
• Port Colborne & Wainfleet: 905-734-1212
• Fort Erie: 905-382-0689
• Grimsby / West Lincoln: 905-563-6674

• 211 Ontario: Dial or text 211 for community, mental health and crisis resources across Ontario